Sample Resume Customer Service Training Proposal Essay

Customer Service Training Proposal For GetYourStuff.com 43 North East Street, Campbell Submitted to: Daniel Joseph Director-Customer Service Submitted by: Stephen Josh Team Lead-Customer Service Submitted on: 14 August, 2015 Proprietary Notice The contents of this document must be used for internal purpose only. No part of this document may be disclosed to a third party without the consent of the GetYourStuff Process Team. The contents of this document are strictly customized for the use of the organization and may vary for different organizations. Executive Summary GetYourStuff.com has been growing at a tremendous pace and so has its customer base. The website has been very popular and has been able to delight its customers with its unique offerings. However, the same cannot be stated when it comes to its customer service experience. The customer service representative is the face of the organization to the customer. A business can only build a competitive advantage, if it is driven by a customer centric approach, continuously trying to improve its products and services providing value to the customerShow MoreRelatedApplication For The Position Of Program Delivery Manager Telecommunications1583 Words   |  7 PagesPost Graduate Diploma in Telecommunications Technology I’ve gained significant real-world knowledge of IT Telecommunication engineering processes and functionalities. You could also refer my educational details on the page number 2 of my enclosed resume for your ready references. In addition to that, I’ve advanced applied knowledge of the PMI’s PMBOK project management methodologies with an extensive and enriching experience in delivering a variety of telecommunication projects and managing project’sRead MoreHrm 312 : Spring 20171614 Words   |  7 Pagesvacancy soon, giving you an edge over the others (Sravani. 2016). Most job boards will scan through the applicants resume or general applications to check the applicants overall qualifications before it even reaches the employer. However, there is also a downside to job boards and receiving applications. Some job boards make it easy for spam applications and other unwanted or unrelated resumes and applications to be sent to the employer. Secondly, Information Technology has made communication easierRead MoreHrm 599 Week 3 Assignment 1 a Growing Small Business Hrm599 Week 3 Assignment 1 a Growing Small Business3623 Words   |  15 Pagesreview an EEOC case from within the past three (3) years. Assess the main problem or issue from the case, then create a brief intervention summary for the organization in the case you chose. Include in your intervention summary any necessary staff training for the organization. Explain at least one (1) method you will use to ensure effective communication of the summary to a diverse (deep-level) group of staff. * Hint: Deep-Level Diversity (e.g., Personality, Work Preference, Values, etc.) http://workbank247Read MoreWgu E-Business Expansion Proposal Essay13960 Words   |  56 PagesOnline Business-Expansion Proposal for Xavier Derico Consulting Xavier Smith Western Governors University Introduction Xavier Derico Consulting is a successful freelance communication consulting firm that provides the following editing-and-writing/translation-and-interpretation services: 1. Professional Document Preparation—vocational documents comprising of rà ©sumà ©s and cover letters; business documents comprising of business plans and proposals, inter- and intra-office correspondence;Read MoreInvestigation Employee Strategies For Managing Staff Retention And Consulting Services3172 Words   |  13 Pagesopportunities. Life Work Solutions , a provider of staff retention and consulting services, provides the following turnover facts and rates which include : †¢Over 50 % of people recruited in to an organisation will leave within 2 years. †¢One in four of new hires will leave within 6 months. †¢Nearly 70% of organisations report that staff turnover has a negative financial impact due to the cost of recruiting, hiring, and training a replacement employee and the overtime work of current employees that’s requiredRead MoreBusiness Case: Marketing Research for Customers Segmentation12172 Words   |  49 PagesTo: Senior Management of Oriflame Belarus From: Marketing Manager XXX Date: 21/11/2010 BUSINESS CASE Version Number: 1.0 Marketing research for customers segmentation This document is confidential and has been made available to the individual to whom it is addressed strictly on the understanding that its contents will not be disclosed or discussed with any third parties with exception of the individual s own professional advisers. page. 1 of 29 Table of Contents 1 Executive SummaryRead MoreHr Department of Ptcl3977 Words   |  16 Pages | Human Resource Initiatives | 7 | 6. | Format of Job Description | 8 | 7. | HR Planning amp; Working | 9 | 8. | Recruitment Policy | 10 | 9. | Recruitment and Selection Process in PTCL | 11 | 10. | Training and Development | 16 | 11. | Performance Appraisal | 19 | 12. | Conclusion | 20 | 13. | Recommendations | 21 | 14. | References | 22 | List of Figures | Fig. No | Title | Page. No | 1. | HierarchyRead MoreSuccessful Enterprises as Means for Economic Growth – Comparative Study of Polish Regions2500 Words   |  10 PagesState of the Art The aim of this research project is to find out how unsuccessful entrepreneurship of a region affects the economic growth of Polish provinces. In Polish language the word province is used interchangeably with the word region. In this proposal the word region refers to administrative unit, an entity of governance within a state (Van Langenhove, 2013). Poland is divided to 16 regions, some of which, for example the regions forming the Eastern wall are not as well of as the central regionRead MoreStrategic Staffing Essay2786 Words   |  12 PagesStrategic Staffing Handbook 1. Purpose of the Strategic Staffing Handbook The primary goal of Strategic Staffing Handbook is to provide many of the vital tools used in the staffing process such as immediate administrative and technical support services to the staff division throughout EMT Crafts. This division utilizes Strategic Staffing Handbook to complete particular projects fill in for personnel who are on leave, or to temporarily fill a vacant position during recruitment. EMT Crafts also supplyRead MoreA Comparison Between Advertising Agencies’ and Pr Agencies’ Internationalization Motives and Entry Modes - Eight Cases from Sweden20158 Words   |  81 Pageslarge, firms. The service firm internationalization literature is slowly growing. Few international contributions are found investigating the advertising industry and no such studies focus on the Swedish market. The PR industry has been internationally neglected. This study investigates four advertising agencies and four PR agencies in the Swedish market. The eight case agencie s confirm traditional internationalization motives, but also new motives are found, such as the foreign customer-following motive